Shipping & Returns

 

S H I P P I N G WITHIN THE U.S.

Orders are usually shipped within 10 business days via USPS. Once your order leaves our studio, USPS typically delivers within 2–5 business days. You will receive an email with tracking information notifying you that your order is on the way.


S H I P P I N G OUTSIDE THE U.S.

We currently do not ship to international countries.


IMPORTANT:  Oh Yeah! Skincare is not responsible for any additional shipping cost for returns or replacement. We do not assume any responsibility for reimbursement or compensation of returned packages lost in transit.


PROBLEMS WITH YOUR O R D E R  

Please contact us regarding any problems with your order. We will always try our best to resolve any issues that arise. Please note that the products you are buying are handmade in small batches and are 100% natural. There may be some variations batch to batch, namely, changes in color, scent, and texture. Also, please note separation of ingredients in some products may occur.


R E F U N D S + E X C H A N G E S

We do not accept returns.

In certain cases, we may offer replacements or store credit. Please send us an email @myfriends@ohyeahskincare.com with your order concerns.